Article detail · 2016
Customer relationship management mechanisms: A systematic review of the state of the art literature and recommendations for future research
YÖKSİS
OpenAlex
SJR Q1
JCR Q1
Citations 226
Top 10%
Percentile 98.4%
FWCI 10.7
- Year
- 2016
- Type
- review
Data source split
- YÖKSİS YÖKSİS article record
- YÖKSİS venue Computers in Human Behavior
- Catalog match (ISSN) Computers in Human Behavior
- OpenAlex OpenAlex enrichment (abstract, citations, topics)
Abstract
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Topics
Citations
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226 citations
OpenAlex cited_by_count (cache / database)
32 publications in the local catalog that cite this work (OpenAlex reference match; not the full global list).
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