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akaturk Academic measurement
  1. Ana Dal Sosyal-Beşeri ve İdari Bilimler Temel Alanı
  2. Yan Dal Pazarlama
Articles 11 YÖKSİS 11 · OpenAlex 0 Total citations 188 h-index 7 · OpenAlex OpenAlex coverage %73 matched 8 / 11 Q1 articles 5 Scopus · WoS Q1 2 Best field rank #21 / 249 Keyword · top 8.4% Co-authors 6 1 Turkish institutions

Citation impact

Citation counts of the articles matched in OpenAlex, citing publications from Crossref and the Stanford/Elsevier list. Sources are shown separately and never added up.

OpenAlex YÖKSİS articles matched in OpenAlex: 8
h-index 7 Percentile in Türkiye: 72 #88 of 378 at their university by h-index
i10-index
6
Total citations
188
Top 26% in Türkiye
Per article
23.5
FWCI
7.41
1.00 = world average
World top 1%
1
World top 10%
6
How is this computed?

h-index and citations are computed from the citation counts of this academic’s YÖKSİS articles matched in OpenAlex (not Google Scholar, WoS or Scopus). Unmatched articles are not included.

Citing publications Crossref 42 publications citing 8 DOI-bearing articles · 3 Türkiye-affiliated
  • 2019 4
  • 2020 13
  • 2021 14
  • 2022 4
  • 2025 7
  1. DOI 10.1080/20565607.2025.2564436 2025
  2. DOI 10.1007/978-3-031-96833-4_4 2025
  3. DOI 10.1109/icimtech67074.2025.11264949 2025
  4. DOI 10.1080/23311975.2025.2583272 2025
  5. DOI 10.3389/fcomm.2025.1659776 2025
  6. DOI 10.3390/tourhosp6050270 2025
  7. DOI 10.21203/rs.3.rs-7795334/v1 2025
  8. Role of affective commitment in the relationship between emotional labor and life satisfaction in nurses TR İrfan Akkoç et al. · Perspectives in Psychiatric Care · 2022
  9. DOI 10.1080/10548408.2022.2045246 2022
  10. DOI 10.1002/jtr.2514 2022
  11. DOI 10.1109/imcom53663.2022.9721787 2022
  12. DOI 10.1108/lthe-08-2020-0016 2021
  13. DOI 10.1007/s10668-021-01581-z 2021
  14. DOI 10.1145/3477911.3477923 2021
  15. DOI 10.1108/tr-07-2020-0354 2021
  16. DOI 10.4018/978-1-7998-7603-8.ch010 2021
  17. DOI 10.1108/tr-12-2020-0574 2021
  18. DOI 10.1080/15256480.2021.1938782 2021
  19. DOI 10.1177/00472875211037748 2021
  20. DOI 10.1016/j.jhtm.2020.10.008 2021
  21. DOI 10.1108/tqm-12-2020-0295 2021
  22. DOI 10.1016/j.jort.2021.100381 2021
  23. DOI 10.1177/13634593211017187 2021
  24. DOI 10.1080/10548408.2021.1906382 2021
  25. DOI 10.1108/jhti-09-2020-0165 2021
  26. Examining social media branding profiles of logistics service providers TR Cemre Serbetcioglu et al. · Journal of Business & Industrial Marketing · 2020
  27. Determination of attributes affecting price-performance using fuzzy rule-based systems: online ratings of hotels by travel 2.0 users TR Seden Doğan et al. · Journal of Hospitality and Tourism Technology · 2020
  28. DOI 10.1016/j.chb.2020.106300 2020
  29. DOI 10.4018/978-1-7998-1947-9.ch002 2020
  30. DOI 10.1080/17453054.2020.1781535 2020

Showing the 30 most recent.

Where does this list come from?

Extracted from the reference lists in Crossref’s public March 2026 data file; 20.3% of the file has been processed, so the list may be incomplete. Crossref citations are never added to or compared with the OpenAlex citation counts; the two sources have different coverage.

Field ranking

Position in the main-field, side-field and keyword cohorts by YÖKSİS article score; each card opens that ranking.

Works 11

YÖKSİS and OpenAlex records: index distribution, journals published in, a filterable article list and the other output types.

Indexes and citation percentiles

?
TR Index 0 articles
OpenAlex citation percentile
Top 1%1
Top 10%6
Avg · n 8 %89.4
Other counts

Scopus (SJR)

  • YÖKSİS rows 11

WoS (JCR)

  • YÖKSİS rows 11

Articles

Articles with YÖKSİS and OpenAlex source split; narrow by quartile or TR Index.

11articles

Journals with publications

9 journals

Narrow down

Scopus (SJR)
Q15 Q26 Q30 Q40
WoS (JCR)
TR Index
0articles

Article list

  1. 2026 AI vs. human in customer service: how attribute type changes the game Marketing Letters DOI 10.1007/s11002-026-09822-9 YÖKSİS SJR Q1 JCR Q3 OpenAlex 42.7%
  2. 2025 Artificial Intelligence Chatbots versus Human Agents in Customer Satisfaction: The Role of Warmth and Competence Journal of Interactive Marketing DOI 10.1177/10949968251366265 YÖKSİS SJR Q1 JCR Q1 OpenAlex top 10% OpenAlex 97.5%
  3. 2025 EVALUATING BARRIERS OF CHANGE IN SUSTAINABLE SUPPLY CHAIN PERFORMANCE USING ISM-MICMAC METHODOLOGY Transformations in Business and Economics DOI http://www.transformations.knf.vu.lt/63a/article/evala YÖKSİS SJR Q2 JCR Q3
  4. 2025 Individual factors impacting tourist satisfaction and revisit intention in slow tourism cities: an extended model International Journal of Tourism Cities DOI 10.1108/IJTC-05-2023-0094 YÖKSİS SJR Q2 JCR Q2 OpenAlex top 10% OpenAlex 98.6%
  5. 2024 Assessment of the association between aesthetic products and perceived product quality: an analysis of customer attitudes JOURNAL OF CONSUMER MARKETING DOI 10.1108/JCM-01-2024-6521 YÖKSİS SJR Q1 JCR Q2 OpenAlex top 10% OpenAlex 97.1%
  6. 2024 EVALUATING THE IMPACT OF FUTURE STUDIES ON ORGANIZATIONAL STRATEGIC INTELLIGENCE Transformations in Business and Economics DOI http://www.transformations.knf.vu.lt/63/article/eval YÖKSİS SJR Q2 JCR Q2
  7. 2024 International students' service quality evaluations towards Turkish universities Quality Assurance in Education DOI 10.1108/QAE-06-2019-0061 YÖKSİS SJR Q2 JCR Q2 OpenAlex 90.0%
  8. 2019 Facebook fan page management for global airlines Tourism Review DOI 10.1108/TR-03-2018-0045 YÖKSİS SJR Q1 JCR Q2 OpenAlex top 10% OpenAlex 95.2%
  9. 2018 Gender Differences in Instagram Hashtag Use Journal of Hospitality Marketing & Management DOI 10.1080/19368623.2018.1382415 YÖKSİS SJR Q1 JCR Q1 OpenAlex top 1% OpenAlex 99.0%
  10. 2017 The role of travel experience and gender on travel information source selection Journal of Hospitality and Tourism Technology DOI 10.1108/JHTT-01-2017-0002 YÖKSİS SJR Q2 JCR Q2 OpenAlex top 10% OpenAlex 95.2%
  11. 2016 ASSESSMENT OF SERVICES QUALITY AND SATISFACTION: COMPARATIVE STUDY OF TURKISH STUDENTS IN LITHUANIAN AND MALAYSIAN UNIVERSITIES Transformations in Business & Economics YÖKSİS SJR Q2 JCR Q4

Projects 1

  1. 2025 Preserving Kain Benang Johor Through Sustainability Marketing: A Strategic Approach To Safeguarding Intangible Cultural Heritage Diğer Resmi Kurum ve Kuruluşlar · Tamamlandı 2025-05-18 – 2025-12-09

Books 1

  1. 2026 Impacts of Human Centered Interactive Technologies on Consumer Engagement IGI GLOBAL SCIENTIFIC PUBLISHING ISBN 9798337364520 Kitap Bölümü · Bilimsel Kitap

Proceedings 4

  1. 2016 Gender Differences in Hashtag Usage ENTER 2016, Bilbao
  2. 2024 How Does Artificial Intelligence chatbot Improve the Satisfaction in Customer Service? A Study of AI Chatbot The Economic Perspective on Artificial Intelligence (EPEAI) International Conference
  3. 2025 Mismatch Magic: Exploring the Influence of Text-Visual Mismatch on Audience Engagement EMAC 2025
  4. 2024 Revenge Consumption and Financial Behavior Post-Crisis: The Role of Saving Incentives and Risk Tolerance Turkish Economic Association (TEA) 2024

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Collaboration network

From the author lists of YÖKSİS publication records. Duplicate records of a work count once; institutions are co-authors’ current YÖKSİS affiliations.

Co-authors
6
With an akaturk profile
1
Turkish institutions
1
Co-authored works
%91

Academic co-authors 1

  1. ZEHRA BOZBAY Profesör · İstanbul Üniversitesi 2

National collaboration 1 institutions

  1. İstanbul Üniversitesi 2 works · 1 academics

Other co-authors (incl. international) 5

Ye Zhang 8Hazarina Hashim 2Reza Rostamzadeh 2BAHAR YAŞİNMarko Nikic

Authors without an akaturk profile (international researchers, retired or former academics, students, clinicians) are grouped by name spelling; short forms such as “Gulluce M.” join the single full name they match.