Article detail · 2015 · article
An Analysis of Interdepartmental Relations in Enterprise Resource Planning Implementation
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- YÖKSİSYÖKSİS article record
- YÖKSİS venueInternational Journal of Enterprise Information Systems
- Catalog match (ISSN)International Journal of Enterprise Information Systems
- OpenAlexOpenAlex enrichment (abstract, citations, topics)
Abstract
Enterprise resource planning (ERP) has become one of the most popular information systems among companies that want to continue and expand their operations in the long run. The purpose of this study was to analyze the impact of interdepartmental relations, conceptualized as frequency of interaction, trust, coordination and power, on departmental performance from a social capital perspective. The findings of the study revealed that three components of interdepartmental relations (frequency of interaction, trust, and coordination) only emerged as significant factors in departmental performance when ERP was used effectively within the department.
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Citations
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