Journal of Service Management

Publisher: Emerald Group Publishing Ltd.
Country: United Kingdom · Western Europe
Type: journal
ISSN: 17575818

Scopus 3,759 SJR

Scopus Q1 SJR Q

WoS Q1 JCR Q

WoS 8,5 JIF

Scopus 106 H-Index

Integrated evaluation

Scopus side is Scimago SJR; WoS side is Master Journal List + JCR/JIF. Sources are matched on ISSN. WoS / JCR metrics are available for 1997 and later years only.

WoS / JCR data covers 1997 onward.

Scopus

Scopus · Scimago

SJR 3,759
Quartile Q1
H-Index 106
Cites/doc 12,83
Docs (3y) 134
Cites (3y) 2.040

Clarivate

Web of Science · JCR · 2025

JCR Q Q1
JIF 8,5
5Y JIF 10,9
JCI 1,7

WoS indexes

SSCI

Subject classification

Categories (SJR)

Business, Management and Accounting (miscellaneous) Q1
Strategy and Management Q1
Tourism, Leisure and Hospitality Management Q1

Areas

Business, Management and Accounting

WoS categories

Management

Yearly quartile comparison

Scimago (SJR) for all years; Clarivate (JCR / JIF / JCI) from 1997 onward. Latest year stays open; older years start collapsed.

WoS / JCR data covers 1997 onward.

Note: JCR Q, JIF, 5Y JIF, JCI, and JCI Q are blank before 1997 — WoS/JCR data on this site starts in 1997.
Year	SJR Q	JCR Q (1997+)	SJR	JIF (1997+)	5Y JIF (1997+)	JCI (1997+)	JCI Q (1997+)	H-Index
2025	Q1	Q1	3,759	8,5	10,9	1,7	Q1	106
2024	Q1	Q1	3,348	7,9	10,1	1,8	Q1	96
2023	Q1	Q1	2,617	7,8	10,1	1,97	Q1	96
2022	Q1	Q1	2,875	10,6	11,6	2,12	Q1	96
2021	Q1	Q1	2,851	9,4	9,5	2,53	Q1	96
2020	Q1	Q1	2,658	11,8	9,5	2,31	Q1	96
2019	Q1	Q1	1,71	4,7	5,3	1,72	Q1	96
2018	—	Q2	—	3,2	5	1,44	Q1	—
2017	Q1	Q1	1,488	3,4	5,4	1,54	Q1	96
2016	Q1	Q1	1,905	2,9	5,1	—	—	96
2015	Q1	Q2	1,424	2,2	3,9	—	—	96
2014	Q1	Q2	1,443	2	2,9	—	—	96
2013	Q1	Q2	1,208	1,3	2,2	—	—	96
2012	Q1	Q2	1,021	1,9	1,9	—	—	96
2011	Q1	Q2	0,618	1,2	1,2	—	—	96
2010	Q3	Q3	0,184	0,8	0,8	—	—	96
2009	—	—	—	—	—	—	—	—

JCR category quartile history

JCR / JCI quartile by year and category. 1997 and later.

WoS / JCR data covers 1997 onward.

Note: This table shows Clarivate category quartile records from 1997 onward.
Year	Category	Edition	JCR Q (1997+)	JCI Q (1997+)	Rank
2025	MANAGEMENT	SSCI	Q1	Q1	36/426
2024	MANAGEMENT	SSCI	Q1	Q1	30/420
2023	MANAGEMENT	SSCI	Q1	Q1	28/407
2022	MANAGEMENT	SSCI	Q1	Q1	14/227
2021	MANAGEMENT	SSCI	Q1	Q1	25/228
2020	MANAGEMENT	SSCI	Q1	Q1	6/226
2019	MANAGEMENT	SSCI	Q1	Q1	41/226
2018	MANAGEMENT	SSCI	Q2	Q1	59/217
2017	MANAGEMENT	SSCI	Q1	Q1	44/210
2016	MANAGEMENT	SSCI	Q1	—	46/194
2015	MANAGEMENT	SSCI	Q2	—	49/192
2014	MANAGEMENT	SSCI	Q2	—	47/185
2013	MANAGEMENT	SSCI	Q2	—	79/173
2012	MANAGEMENT	SSCI	Q2	—	48/174
2011	MANAGEMENT	SSCI	Q2	—	80/168
2010	MANAGEMENT	SSCI	Q3	—	96/144
2009	MANAGEMENT	SSCI	—	—	—