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Akademisyen

BÜLENT MENGÜÇ

PROFESÖR

ÖZYEĞİN ÜNİVERSİTESİ İŞLETME FAKÜLTESİ İŞLETME BÖLÜMÜ

Anahtar kelimeler YÖKSİS
Makale 47 YÖKSİS · 47 OpenAlex · 0
Proje 0
Kitap 1
Bildiri 1

YÖKSİS ve OpenAlex ayrı sayılır.

Alan sıralaması

YÖKSİS ?

Araştırma konuları

OpenAlex

Dizin çeyrekleri

?
Scopus (SJR) 33
  • Q1 31
  • Q2 1
  • Q3 1
  • Q4 0
WoS (JCR) 33
  • Q1 10
  • Q2 7
  • Q3 14
  • Q4 2
TR Index TR Index

0 makale

OpenAlex atıf yüzdelik
  • Üst %1 0
  • Üst %10 1
  • Ort. 96.6%
  • n 1
Diğer sayımlar

Scopus (SJR)

  • YÖKSİS satırı 34

WoS (JCR)

  • YÖKSİS satırı 34

Makaleler

YÖKSİS ve OpenAlex kaynak ayrımıyla makaleler; quartile ve TR Index ile daraltabilirsiniz.

Yayını olan dergiler

13 dergi
Scopus (SJR)
Q1 31 Q2 1 Q3 1 Q4 0
WoS (JCR)
Q1 10 Q2 7 Q3 14 Q4 2
TR Index
0 makale

Makale listesi

  1. 2026 Conflict-Solving as a Mediator Between Customer Incivility and Service Performance Service Industries Journal YÖKSİS SJR Q1 JCR Q1
  2. 2025 From Managers to Employees to Customers: The Hidden Toll of Technology-Induced Workload JOURNAL OF SERVICE RESEARCH DOI 10.1177/10946705251333908 YÖKSİS SJR Q1 JCR Q1
  3. 2024 Managers' process thinking skills, dynamic capabilities and performance in export ventures INTERNATIONAL MARKETING REVIEW DOI 10.1108/IMR-10-2022-0224 YÖKSİS SJR Q1 JCR Q2
  4. 2024 Don't give me just positive feedback: How positive and negative feedback can increase feedback-based goal setting and proactive customer service behavior JOURNAL OF THE ACADEMY OF MARKETING SCIENCE DOI 10.1007/s11747-024-01032-x YÖKSİS SJR Q1 JCR Q1
  5. 2020 Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions Journal of Service Research DOI http://journals.sagepub.com/doi/10.1177/1094670519899161 YÖKSİS SJR Q1 JCR Q1
  6. 2020 Antecedents and Performance Outcomes of Value-Based Selling in Sales Teams: A Multilevel, Systems Theory of Motivation Perspective Journal of the Academy of Marketing Science YÖKSİS SJR Q1 JCR Q1
  7. 2020 Antecedents and performance outcomes of value-based selling in sales teams: a multilevel, systems theory of motivation perspective JOURNAL OF THE ACADEMY OF MARKETING SCIENCE DOI 10.1007/s11747-019-00705-2 2 YÖKSİS kaydı YÖKSİS SJR Q1 JCR Q1
  8. 2019 When Does Customer Participation Matter? An Empirical Investigation of the Role of Customer Empowerment in the Customer Participation-Performance Link JOURNAL OF MARKETING RESEARCH DOI 10.1177/0022243719866408 YÖKSİS SJR Q1 JCR Q1
  9. 2018 Understanding the dynamics between supervisor-follower social capital, work engagement, and employees’xx creative work involvement CANADIAN JOURNAL OF ADMINISTRATIVE SCIENCES-REVUE CANADIENNE DES SCIENCES DE L ADMINISTRATION DOI 10.1002/cjas.1427 YÖKSİS SJR Q3 JCR Q4
  10. 2018 Frontline Employee Feedback-Seeking Behavior: How Is It Formed and When Does It Matter? Journal of Service Research DOI 10.1177/1094670518779462 YÖKSİS SJR Q1 JCR Q1 OpenAlex üst %10 OpenAlex 96.6%
  11. 2017 The Role of M-Commerce Readiness in Emerging and Developed Markets Journal of International Marketing DOI 10.1509/jim.16.0033 YÖKSİS SJR Q1 JCR Q1
  12. 2017 The role of climate: implications for service employee engagement and customer service performance Journal of the Academy of Marketing Science DOI 10.1007/s11747-017-0526-9 YÖKSİS SJR Q1 JCR Q1
  13. 2016 When Does (Mis) Fit in Customer Orientation Matter for Frontline Employees’ Job Satisfaction and Performance? Journal of Marketing YÖKSİS
  14. 2016 Service Employee Burnout and Engagement: The Moderating Role of Power Distance Orientation Journal of the Academy of Marketing Science YÖKSİS
  15. 2016 A Search for Missing Links: Specifying the Relationship Between Leader-Member Exchange Differentiation and Service Climate Journal Service Research YÖKSİS
  16. 2014 Unpacking the Relationship Between Empowering Leadership and Service Directed Extra Role Behaviors A Multi Level Approach Journal of the Academy of Marketing Science YÖKSİS
  17. 2014 Customer and Supplier Involvement in Design The Moderating Role of Incremental and Radical Innovation Capability Journal of Product Innovation Management YÖKSİS
  18. 2014 When and How Does Sales Team Conflict Affect Sales Team Performance Journal of the Academy of Marketing Science YÖKSİS
  19. 2013 To be Engaged or Not to be Engaged The Antecedents and Consequences of Service Employee Engagement Journal of Business Research YÖKSİS
  20. 2013 Customer Knowledge Creation Capability and Performance in Sales Teams Journal of the Academy of Marketing Science YÖKSİS

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