Public Relations and Crisis Communication

Diplomasi ve Strateji Dergisi’nin Batı Dışı Diplomasiler özel sayısı önemli bir gündeme sahip. Uluslararası ilişkiler disiplininin kuruluşundan bu yana taşıdığı Batı merkezli ontolojik ve epistemolojik ön kabuller, uzun süredir eleştirel bir gözle sorgulanıyor. Ancak bu sorgulamanın diplomasi tarihi ve diplomasi prati…

Artificial intelligence (AI) has emerged as a significant technological development in public relations (PR) practice, a managerial discipline focussed on establishing mutually beneficial relationships between organisations and their publics. In PR, AI tools are generally used for content generation, reputation manage…

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This chapter explores the evolving interaction between people and communication technologies with a marketing communication focus, tracing a trajectory from the physical constraints of Shakespearean stagecraft to the algorithmic architectures of contemporary digital marketing. Drawing on media theory, advertising effe…

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This article aims to examine the public image perception of earthquake experts, taking the Kahramanmaraş earthquake as its focal point. The study evaluates the influence of experts in the fields of disaster management and seismology on public trust, communication competence, and information sharing. Following the Kahr…

The ability of the tourism sector to keep up with the development of technology has brought with it many advantages that positively affect businesses; however, there are also challenges that come with it. It is possible to express the advantages of increasing efficiency and improved customer relationship management an…

Purpose This paper introduces the post-crisis non-learning loop (PCNL), a conceptual framework explaining how crisis-induced learning gradually decays after disruptions subside. The study argues that crises are not only sites of adaptation and experimentation, but also contexts in which psychological relief, cultural…

Purpose This paper introduces the Anchored Leadership in Extreme Contexts (ALEC) model to explain how leaders maintain mission focus, composure and moral clarity during systemic collapse and prolonged uncertainty. It addresses gaps in crisis leadership theory by showing how internal anchoring–rather than external vali…

Gendered leadership theories suggest that women executives may adopt distinct crisis management approaches, yet evidence from private-sector small- and medium-sized enterprises (SMEs) remains limited. This study examines associations between women’s executive presence, crisis strategies, and firm outcomes during COVID…

Communication has been one of the most significant phenomena continuously evolving throughout human history. The importance of interaction with others has remained constant not only for humanity but also for all living beings. By observing the animal and plant kingdoms, it is evident that communication transcends mere…

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