Makale detayı · 2023
Kültürlerarası yeterlilikten faydalanmak: Tur rehberleri üzerine fenomenolojik bir araştırma
Balikesir Universitesi Sosyal Bilimler Enstitusu Dergisi
- Yıl
- 2023
- ISSN
1301-5265- Tür
- article
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Özet
İngilizce (OpenAlex)
This paper explores the concept, dimensions, and causes of intercultural competencies from the perspective of tour guides. A phenomenological research approach was used to explore how tour guides' intercultural competences emerge in intercultural experiences. Using purposive sampling, nine semi-structured interviews were conducted with senior tour guides with international experiences until saturation occurred. The data were analyzed using thematic content analysis. The findings suggest three dimensions, namely, cultural awareness & cognitive flexibility, cultural sensitivity and emotional flexibility, and cultural resourcefulness & behavioral flexibility are predominant in tour guides’ intercultural experiences. This study of exploring tour guides' experiences is expected to provide a useful framework and contribute to a broader understanding of intercultural competence in tour guiding.
Konular
- International Student and Expatriate Challenges
- Organizational Strategy and Culture
- Management and Marketing Education
Birincil konu International Student and Expatriate Challenges