Makale detayı · 2016
An Application of Value Analysis for Lean Healthcare Management in an Emergency Department
International Journal of Computational Intelligence Systems
YÖKSİS
OpenAlex
Açık erişim · gold
SJR Q1
JCR Q3
Atıf 37
Üst %10
Yüzdelik 93.1%
FWCI 3.85
- Yıl
- 2016
- ISSN
1875-6891- Tür
- article
Veri kaynağı ayrımı
- YÖKSİS YÖKSİS makale kaydı
- OpenAlex OpenAlex zenginleştirmesi (özet, atıf, konular)
Özet
İngilizce (OpenAlex)
This paper investigated the value concept of lean management to improve the performance of an emergency department (ED).This paper aims to analyze on patient perceived value (PPV) to apply lean management principles in the ED.The DEMATEL (Decision Making Trial and Evaluation Laboratory) method has been suggested to specify the influence degrees of these values in ED.The results show that the "availability of equipment" value has remarkable influence on the other values.
Konular
- Customer Service Quality and Loyalty
- Quality and Supply Management
- Quality Function Deployment in Product Design
Birincil konu Customer Service Quality and Loyalty