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akaturk Akademik ölçüm

Makale detayı · 2015

Predicting student satisfaction with an emphasis on campus recreational sports and cultural facilities in a Turkish university

International Education Studies

YÖKSİS OpenAlex Açık erişim · hybrid SJR Q3 Atıf 11 Yüzdelik 84.3% FWCI 1.15
Yıl
2015
ISSN
1913-9039
Tür
article

Veri kaynağı ayrımı

  • YÖKSİS YÖKSİS makale kaydı
  • OpenAlex OpenAlex zenginleştirmesi (özet, atıf, konular)

Özet

İngilizce (OpenAlex)

The main purpose of this paper was to determine the predictors of student satisfaction focusing on campus recreational sports and cultural facilities. The present study utilized data from a written-questionnaire administered to one thousand adult undergraduate students. The dependent variable used in predicting student satisfaction was satisfaction levels of the respondents. Due to the ordinal nature of the dependent variable, an ordered logit model was performed to determine demographic and socio-economic determinants of campus sports and cultural facility satisfaction. Ordered logit estimation results revealed that younger aged, higher income, tuition loan holder, classical or folk music listener students studying in social sciences were less likely to have higher satisfaction than their counterparts. In addition, for many selected services, most of the students declared their dissatisfaction. Although there is an increasing number of studies conducted on student satisfaction in the existing literature, studies focusing on campus sports and cultural facility satisfaction are limited. This study is probably the first attempt to examine the predictors of campus sports and cultural facility satisfaction in northeastern Turkey using one of the categorical data estimation method.

Konular

  • Customer Service Quality and Loyalty
  • Sport and Mega-Event Impacts
  • Sports, Gender, and Society

Birincil konu Customer Service Quality and Loyalty

Yazarlar

  1. ALİ KEMAL ÇELİK ARDAHAN ÜNİVERSİTESİ
  2. KÜBRA AKYOL ÖZCAN ATATÜRK ÜNİVERSİTESİ